What to Expect
Session Information
The First Session
Clients first attend an intake session with a therapist. Intake sessions gain a systemic view of the issues as well as an understanding of the clients from a more holistic approach. This is an opportunity for the client to share reasons for coming to therapy, and for the therapist-intern to review with their supervisor if they can provide the services needed.
Clients should arrive approximately 30 minutes prior to the first session to complete paperwork at the center.
Subsequent Sessions
​Sessions after the intake session usually last 50 minutes. The therapist-intern assigned to the client(s) will see the client(s) through the remainder of the treatment.
Clients should try to arrive 10 to 15 minutes early to complete any paperwork at the center, or complete paperwork electronically, as assigned by the therapist-intern.
Client Confidentiality
Information shared with the therapist is strictly confidential and is not revealed outside of the Family Center without client permission. Information cannot be shared with other professionals without a written release of information signed by the client. Only in the case of legal obligation, is there an exception.
Exceptions include:
- Evidence of child, elder or dependent abuse
- The therapist perceives the client is in danger of harming them self or another individual or property
- The therapist receives a court order of client records
Client Commitment
Therapy has the best chance at success when clients maintain a personal commitment to the process. It is imperative that clients keep scheduled appointments with the therapist. When emergencies or illness interfere with appointments, the client should contact the Family Center office as far in advance as possible to cancel and reschedule appointments. We have a 24-hour cancelation policy, in that the client's fee will be charged for sessions that are not canceled by 24 hours prior, or the client doesn't show for the appointment.
Fees
The Family Center operates on a sliding fee scale. Fees are determined based on the annual net income of the family and the number of persons that income supports. If the client has reservations about the established fee, they should contact the Clinic Director to discuss their concerns. Clients will be held accountable for making payments at the time of each session.
Equipment and Mirrors
Because the Family Center is a therapy training facility, each room is equipped with a video camera so the therapist can record the session. Reviewing sessions is essential to therapist development and an integral part of the supervision/training process. The recording sessions are confidential and, as such, are not viewed by anyone outside the Family Center. Recorded sessions are stored on a secure platform and destroyed on a regular basis. Rooms are also equipped with a one-way mirror that allows supervisors and trainees to watch the therapist work in real time. This is an important part of the supervision and training process because the therapist receives feedback about their work.
Parking
Parking on campus can be difficult. We are fortunate to have a number of parking spaces designated for clients in the rear parking lot of the Campus Creek Complex. Clients must have a permit that can be requested immediately upon arrival at the Family Center Front Office. After 5:00 p.m., clients may park in the other parking spots as well.